p111 Privacy Policy – How We Handle Your Personal Information

1 Overview

p111 (operated at p111.ceo) is an online gaming platform serving players based in the Philippines. As part of operating the platform, we process personal data about our players. We take that responsibility seriously.

This policy is written to be clear and readable — not buried in legal language. If something isn't clear, or if you have a specific question about how your data is handled, you can reach us at [email protected]. We will respond to privacy-related queries promptly.

By registering a p111 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, you should not use p111.

2 Data We Collect

We collect personal data in three main ways: information you give us directly, information generated by your use of the platform, and information obtained through identity verification processes.

We do not collect payment card numbers. All payment processing involving GCash, Maya, bank transfers, InstaPay, or PESONet is handled through secure third-party payment processors — we receive confirmation of transactions but not your card or full payment credentials.

3 How We Use Your Data

Personal data collected by p111 is used for the following purposes:

• Account management: Creating and maintaining your p111 account, verifying your identity (KYC), and managing your account settings and preferences.
• Transaction processing: Handling PHP deposits and withdrawals, matching payment records to your account, and maintaining accurate financial records.
• Platform operation: Delivering games, processing bets, calculating and crediting winnings, and resolving disputes or technical issues.
• Security and fraud prevention: Detecting and preventing unauthorised account access, detecting patterns consistent with multi-accounting or bonus abuse, and monitoring for activity that may constitute financial crime.
• Regulatory compliance: Fulfilling anti-money laundering (AML) obligations, maintaining records as required by applicable Philippine law, and cooperating with law enforcement requests where legally required.
• Responsible gaming: Monitoring account activity for signs of problem gambling behaviour, applying account limits or exclusions requested by players, and delivering responsible gaming communications.
• Communications: Responding to your support queries, sending transaction confirmations and OTP codes, and notifying you of material changes to policies or platform terms.
• Platform improvement: Using aggregated, anonymised activity data to understand how the platform is used and to improve features, performance, and the overall player experience.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4 Legal Basis for Processing

p111 processes personal data under the following legal bases, consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173):

• Contract performance: Processing necessary to create and manage your account, process transactions, and deliver the gaming services you've registered to use.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations and financial record-keeping requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your rights as a data subject.
• Consent: Where we send you optional marketing communications about promotions, you can withdraw consent at any time by contacting support.

5 Sharing of Data

p111 does not sell personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: Your name and payment destination details are shared with the relevant payment processor (e.g., the bank or e-wallet service) to execute your deposit or withdrawal transaction.
• KYC and identity verification providers: Your identity documents and verification information may be processed by a third-party KYC service provider to confirm your identity. These providers are bound by confidentiality obligations.
• Game providers: Your player session data (but not full personal details) is shared with game software providers to deliver their games on the p111 platform and to resolve any game-related disputes.
• Law enforcement and regulators: We may disclose personal data to Philippine law enforcement, courts, or regulatory bodies when legally required to do so, or where we reasonably believe disclosure is necessary to prevent a crime or protect someone's safety.
• Corporate transactions: In the event of a merger, acquisition, or sale of business assets, personal data held by p111 may be transferred to the new entity, subject to the same privacy protections described in this policy.

Any third party that processes data on p111's behalf is required to maintain appropriate data security standards and to use the data only for the purpose for which it was shared.

6 Data Retention

p111 retains personal data for as long as necessary to fulfil the purposes described in this policy, and in line with applicable legal obligations. In practice:

• Active account data is retained for as long as your account remains open and active.
• After account closure, financial and transaction records are retained for a minimum of five years to satisfy AML and financial record-keeping requirements under Philippine law.
• KYC documents and identity verification records are retained for the same minimum period following account closure.
• Support communications and dispute records are retained for up to three years from the date of the last interaction.
• Technical and activity data used for analytics is typically anonymised or deleted within 24 months.

When data is no longer needed and no legal retention obligation applies, it is securely deleted or anonymised.

7 Security Measures

p111 uses a range of technical and operational measures to protect your personal data:

• SSL/TLS encryption: All data transmitted between your device and p111 is encrypted in transit using industry-standard SSL/TLS protocols.
• OTP authentication: Logins and withdrawal requests require one-time password (OTP) verification to your registered Philippine mobile number, protecting against unauthorised access even if your password is compromised.
• Access controls: Internal access to personal data is restricted to staff who need it for their specific role. Access logs are maintained.
• Encrypted storage: Sensitive data — including identity documents and financial details — is stored in encrypted form.
• Regular security reviews: p111 conducts periodic reviews of its security practices and infrastructure.

Despite these measures, no system is completely immune to security breaches. If you suspect your account has been accessed without your permission, contact support immediately at [email protected].

8 Cookies and Tracking

p111 uses cookies and similar technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit p111.ceo.

• Essential cookies: Required for the platform to function — including keeping you logged in during a session and maintaining your account security settings. These cannot be disabled without breaking core functionality.
• Performance cookies: Used to collect anonymised data about how the platform is used — which pages are visited, how long sessions last, and where errors occur. This helps us improve the platform.
• Preference cookies: Remember settings you've chosen, such as language preferences or display options.

You can manage cookie settings through your browser. Note that disabling essential cookies may prevent you from logging in or using parts of the platform. p111 does not use third-party advertising cookies or sell cookie data to ad networks.

9 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by p111. To exercise any of these rights, contact [email protected] with your account email and a description of your request.

10 Minors

p111 is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If we discover that an account has been created by someone under 21, the account will be immediately suspended and any funds will be handled in accordance with our Terms & Conditions.

If you believe a minor has registered on p111, please notify us immediately at [email protected].

11 Policy Updates

p111 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable Philippine law, or changes to the services we offer. The "Last updated" date at the top of this page always reflects the current version.

When we make material changes to this policy, we will notify registered players via their registered email address or through an in-platform notification. Continued use of p111 after a policy update takes effect constitutes acceptance of the revised policy.

12 Contact Us

For any privacy-related queries, requests to exercise your data subject rights, or concerns about how p111 handles your personal data, please contact us:

For general account support, game queries, or payment issues, the same email address applies. Please indicate the nature of your query in your subject line so our team can route it correctly.